PRICES AND PAYMENT
Each product is listed with a price including VAT. In the shopping cart, you can see the total price including all fees, VAT, shipping, and payment costs. Payment terms are specified in the shopping cart depending on the selected payment method. Shipping terms are specified in the shopping cart depending on the selected shipping method.
You can pay with Klarna (Sweden), Swish (Sweden), or by card.
PRIVACY POLICY
When you place an order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business in order to fulfill our agreement with you.
According to applicable data protection laws, you have the right to request the information we have registered about you. If the information is incorrect, incomplete, or irrelevant, you may request that it be corrected or deleted. In that case, please contact us via email.
COOKIES
This online store uses cookies in accordance with the Electronic Communications Act (July 25, 2003). A cookie is a small text file stored on your computer that contains information to help the online store identify and track users.
Cookies exist as session cookies and cookies that are stored permanently on your computer. During your first visit to the online store, your browser is assigned a unique session cookie that is used to ensure that you are not confused with other users.
To use the online store, you should allow cookies in your browser. This type of cookie is used only to provide you as a visitor with a better experience and support, and does not store any personal information about you.
Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings, and the pages you have visited, in order to provide a better customer experience and support.
DELIVERY
The delivery time is specified in the shopping cart for each available shipping method.
RIGHT OF WITHDRAWAL AND RETURNS
We comply with the Distance Selling Act, which gives you as a customer the right to return your items within 14 days. If the item is not in new condition, we reserve the right to deduct a reasonable amount.
If you wish to exercise your right of withdrawal, please contact us before sending the item back, so we know it is on its way. A withdrawal form is available on the Swedish Consumer Agency’s website if you wish to use it.
Please include your order receipt or order number. You as the customer are responsible for the return shipping costs, and the item must not be sent to a parcel agent.
Failing to collect your package is not considered a valid use of the right of withdrawal and will be charged 300 SEK.
You must therefore collect your package first and then return it if you wish to cancel your purchase. Refunds will be issued as soon as possible, but no later than 30 days.
Please note that the right of withdrawal does NOT apply to custom-made products.
All returns should be sent to:
EMOTICON AB
Axamo Skogsväg 28B
555 94 Jönköping
Sweden
See also the Swedish Consumer Agency, the Distance Contracts Act, and the EU Online Dispute Resolution platform:
http://ec.europa.eu/odr
